
Fiji Airways is making a significant change to its business class offering by eliminating traditional amenity kits. The airline’s outgoing CEO, Andre Viljoen, stated that the decision was driven by a desire to reduce waste and save money, as many kits were left behind by passengers. Instead, flight attendants will offer individual items from a tray.
Key Takeaways
- Fiji Airways has discontinued amenity kits in business class.
- The move aims to reduce waste and operational costs.
- Passengers will now be offered individual items from a tray.
Rationale Behind the Change
Fiji Airways’ outgoing CEO, Andre Viljoen, explained that extensive measurement showed a significant number of amenity kits were not being taken home by passengers or were left behind. This led to the realization that the airline was
Source
- Fiji Airways Thoughtfully Cuts Amenity Kits: "We Are Wasting Money", One Mile at a Time.