Author: <span class="vcard">David</span>

American Airlines is investigating the use of artificial intelligence to streamline its complex fare filing process. This move comes after a period of scrutiny regarding competitors’ AI pricing strategies. The airline assures that the AI integration is focused on efficiency and automation, not on personalizing prices for individual customers. Key Takeaways American Airlines is exploring…

A recent incident at Dallas/Fort Worth International Airport saw an American Airlines passenger bypass others to deplane quickly, sparking debate. The passenger, needing to make a tight connection, unbuckled, grabbed his bag, and was the first in line to exit the aircraft. While some viewed this as selfish, the action ultimately allowed him to catch…

Southwest Airlines is significantly expanding its presence in California by adding Santa Rosa’s Charles M. Schulz–Sonoma County Airport (STS) as its newest destination. This move comes as the airline also signals a strong intention to enter the long-haul international market in the coming years, potentially with new aircraft orders. California Expansion Southwest will commence flights…

British Airways is currently under a spotlight for recent policy changes affecting its staff, including a controversial ban on flight attendants and pilots drinking coffee in public while in uniform. This, coupled with an incident involving an A380 captain caught stealing food, has raised questions about the airline’s management and employee treatment. Key Takeaways British…

JetBlue is significantly expanding its operations at Fort Lauderdale-Hollywood International Airport (FLL), introducing a host of new and returning international destinations. This strategic move, which includes adding Cali, Colombia as an all-new destination for the airline, underscores JetBlue’s commitment to strengthening its presence in South Florida. Key Takeaways JetBlue is launching nine new and returning…

Southwest Airlines is signaling a significant shift in its operational strategy, with CEO Bob Jordan indicating strong consideration for widebody aircraft to facilitate long-haul international flights. This potential expansion into new markets is coupled with an ongoing initiative to install extra-legroom seating across its fleet, enhancing passenger experience. Key Takeaways Southwest is actively considering widebody…

Delta Air Lines is navigating a complex period, simultaneously revamping its SkyMiles loyalty program with a focus on premium credit cards and dealing with operational disruptions stemming from a debt-related incident at London Heathrow. The airline’s strategy appears to center on leveraging high-spending customers through enhanced credit card offerings, while also facing the repercussions of…

American Airlines is facing a complex landscape, grappling with internal challenges related to employee morale and external pressures from competitors. The airline is also strategically expanding its route network while navigating the evolving role of artificial intelligence in the industry. These factors collectively shape its current operational and strategic direction. Employee Morale and Company Culture…

British Airways has recently been embroiled in a series of controversies, sparking significant employee backlash and public scrutiny. The airline’s attempts to implement strict new guidelines for its cabin crew and pilots, including bans on public beverage consumption and reports of a senior pilot caught stealing food, have led to widespread criticism and policy reversals.…

United Airlines is making significant moves in the global aviation landscape, announcing a new partnership with ITA Airways and strategically expanding its domestic network. These developments come as the airline also considers its future fleet needs and navigates a competitive market, including the financial struggles of Spirit Airlines. Key Takeaways New Transatlantic Partnership with ITA…

British Airways has quickly backtracked on a controversial new policy that prohibited flight attendants and pilots from drinking beverages like coffee in public. The initial directive, which also suggested water should be consumed "discreetly," faced significant backlash from employees and unions, leading to a swift reversal by the airline. Key Takeaways British Airways initially banned…

The global airline industry is navigating a complex period, with significant financial and operational shifts impacting major carriers. Spirit Airlines is undergoing a Chapter 11 restructuring, leading to route cuts and a fleet reduction. Meanwhile, Lufthansa Group is centralizing management to boost profitability, and Thai Airways is phasing out its first-class service as part of…